Job Detail

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SPANISH BILINGUAL CUSTOMER SERVICE ASSOCIATE - Azpired Inc.

Date Posted: Apr 18, 2024
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Job Detail

  • Location:
    Cebu City, Cebu, Philippines
  • Company:
  • Type:
    Full Time/Permanent
  • Shift:
    Rotating
  • Career Level:
    Entry Level
  • Positions:
    3
  • Experience:
    Experience candidate
  • Gender:
    No Preference
  • Degree:
    Bachelor’s degree
  • Apply Before:
    May 31, 2024

Job Description

Job Description:

Responsible for providing customer service assistance to English- and Spanish-speaking customers. Spanish CSR provides solutions, entertains feedback, and maintains rapport with customers. 

 

Job Specifications:

  • Provide answers to inquiries involving a company’s product or services to enhance the level of customer satisfaction.
  • Communicate with the customers to respond, follow-up, and resolve issues.
  • Deal with customer feedback and determine action on the customer’s request.

Job Qualifications:

  • Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree, any field
  • Excellent English, and Spanish communication skills.
  • Customer service account experience is an advantage.
  • Must be sharp and aggressive.
  • Computer-literate with at least 35wpm typing skills.
  • Fresh graduates are always welcome to apply.
  • Willing to work night shifts.

Benefits

  • Paid Training - training lasts for approximately a month.
  • Pay Raise - annual performance reviews for pay raises.
  • Opportunities for promotion - paid modules for those wanting to explore career opportunities in management.
  • Company Events - monthly celebrations and team building.
  • Travel incentive guaranteed.

Job is expired