Job Detail

Company Overview

Lapu-Lapu, Cebu, Philippines
Job is expired

Customer Service Representative - Hive Outsourcing

Date Posted: Feb 21, 2023
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Job Detail

  • Location:
    Lapu-Lapu, Cebu, Philippines
  • Company:
  • Type:
    Full Time/Permanent
  • Shift:
    Rotating
  • Career Level:
    Entry Level
  • Positions:
    10
  • Experience:
    Experience candidate
  • Gender:
    No Preference
  • Degree:
    Associate degree
  • Apply Before:
    Mar 31, 2023

Job Description

Hive Outsourcing is the leading outsourcing call center located at a progressive and high-end commercial place in Cebu Philippines, Mactan New Town. Having 4 strategically situated offices in high-end commercial buildings in the area. HIVE Outsourcing has been in the industry since 2005, catering to domestic and international markets.
At Hive Outsourcing we specialize in Inbound Customer Service, and IT support services.

Benefits

Job Description

  • Offers a reliable and quick solution to inquiries involving a company's product or services.
  • Communicate with the customers to respond, follow up and resolve issues.
  • Deal positively with customer feedback, concerns and determine reliable and immediate support.

Job Qualifications

  • Candidates must be at least a High School graduate (6 months of BPO experience is a plus),
  • SHS graduate, vocational diploma/short course certificate (1 year), bachelor's/college degree, or in any field.
  • Excellent English communication skills.
  • Customer service account experience is an advantage.
  • Computer literate with at least 40 wpm typing skills.
  • Fresh graduates are always welcome to apply.
  • Willing to work at night or on shifting schedules

Benefits

  • Paid Training - training lasts for approximately a month
  • Pay Raise - annual performance reviews for pay raises
  • Opportunities for promotion - paid modules for those wanting to explore career opportunities in management
  • Company Events - monthly celebrations and team building.
  • Travel Incentives - Travel to the place you want.

Job is expired