Job Detail

Company Overview

Mandaue, Cebu, Philippines
Job is expired

Customer Service Representative - RCN Tech

Date Posted: Feb 21, 2023
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Job Detail

  • Location:
    Mandaue, Cebu, Philippines
  • Company:
  • Type:
    Full Time/Permanent
  • Shift:
    Rotating
  • Career Level:
    Entry Level
  • Positions:
    10
  • Experience:
    Experience candidate
  • Gender:
    No Preference
  • Degree:
    Associate degree
  • Apply Before:
    Mar 31, 2023

Job Description

RCNtech is a premier outsourcing call center located in a highly urbanized City in Cebu Philippines, Mandaue City. Having two strategically situated offices in a different area of the City. RCNTech has been in the industry since 2005, catering international market.
At RCNtech we specialize in Inbound Customer Service, and IT support services.

Benefits

Job Description

  • Offers a cutting-edge solution to inquiries involving a company's product or services.
  • Communicate with the customers to respond, follow up and resolve issues immediately.
  • Deal positively with customer feedback, concerns, and determine immediate action on the customer's request.

Job Qualifications
  • Candidates must be at least a HS graduate (6 months of BPO experience is a plus).
  • SHS graduate, vocational diploma/short course certificate (1 year), bachelor's/college degree, or in any field.
  • Excellent English communication skills.
  • Customer service account experience is an advantage.
  • Computer literate with at least 40 wpm typing skills.
  • Fresh graduates are always welcome to apply.
  • Willing to work at night or on shifting schedules.

Benefits
  • Paid Training - training lasts for approximately a month.
  • Pay Raise - annual performance reviews for pay raises.
  • Opportunities for promotion - paid modules for those wanting to explore career opportunities in management.
  • Company Events - monthly celebrations and team building.
  • Travel Incentives - Travel to the place you want.

Job is expired